HomeReturn Policy

Return & Exchange Policy

Last updated: May 1, 2025

7-Day Returns
Easy hassle-free returns
Free Exchange
Size or color swap
Full Refund
To original payment method

Return Eligibility

Items are eligible for return if:

  • Returned within 7 days of delivery
  • Unworn, unwashed, and in original condition
  • All original tags are attached
  • Original packaging is intact
  • Not a sale or discounted item

Non-Returnable Items

  • Sale or clearance items
  • Items marked as "Final Sale"
  • Items that have been worn, washed, or altered
  • Items without original tags

How to Initiate a Return

Step 1: Log in to your account and go to My Orders.

Step 2: Select the order and click "Return Item".

Step 3: Select the item(s) and reason for return.

Step 4: Submit the request. Our team will arrange a free pickup within 2–3 business days.

Step 5: Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Exchange Policy

We offer free exchanges for size or color within 7 days of delivery. To exchange, follow the same process as returns and select "Exchange" instead of "Return".

Refund Timeline

  • Credit/Debit Card: 5–7 business days
  • UPI/Net Banking: 3–5 business days
  • COD Orders: Refunded to bank account within 7–10 business days
Questions about your return?

Email us at returns@cuddlefab.com or call +91 99999 99999